As a key part of our Live Balanced, Live Better philosophy, our Enhanced Living Program is dedicated to promoting your mental and physical wellbeing, and to taking the stress out of your health maintenance. We feel that the best way to do this is by offering a mix of included services and optional care packages so that we can easily cater our programs to your specific needs and individual concerns. Not only does this ensure that flexibility and responsiveness are built directly into the program, but along with our commitment to building a personal relationship with each resident, it creates a strong bond and sense of trust between our staff, yourself, and your loved ones.

Medical services included in your monthly fee:     

  • Assistance in coordinating additional medical and placement services
  • Emergency response pendants
  • Resident status checks
  • Quarterly plan assessments
  • Coordination of visiting specialists

In addition to the included services, to cater to your individual needs and ensure that we can adapt with you as your health requirements change, we give you the choice between four levels of care packages. You also have the option of requesting other additional services should you need them and the opportunity to see our house physician, who visits the facility bi-weekly and has a close working relationship with the healthcare staff and management.

Additional Services available through Enhanced Living packages or à la carte:

  • Medication management and administration assistance
  • Personal laundry
  • Lunch programs
  • External services
  • Personal care including assistance with bathing, dressing, hair washing, nail care, oral care and escort services to meals.
Mom has told the family numerous times that she is very happy at Queens. Mom fell and cut her arm badly and Queens handled all the necessary cleaning and bandaging. As a family we are at rest knowing that our mother is well cared for.
— Dee McAulay, daughter of Dorothy Hoyle- Resident since 2012
Independent life- with medical and social amenities readily available PLUS: Warm & supportive staff! Terrific kitchen & pantry! Cupboards galore! All “PLUSSES” unique to Queens Ave Retirement Residence!!
— Joyanne Pellier, daughter of Ronnie Beswick- Resident since 2008